At Men’s Fashion Hub, we take pride in offering premium menswear with the perfect fit. However, we understand that sometimes adjustments are needed. Our returns policy is designed with the same attention to detail as our tailored suits.

Eligibility for Returns & Exchanges

To be eligible for a return or exchange:

  • Items must be in new, unworn condition with all original tags attached
  • Returns must be initiated within 15 days of receiving your order
  • A copy of your original invoice must be included

Important Note: For hygiene reasons, we cannot accept returns on underwear, belts, and pocket squares unless they are defective. All clearance items marked “Final Sale” are non-returnable.

Return Process

Follow these steps to ensure your return is processed efficiently:

  1. Submit a Return Request: Email our customer service team at [email protected] using the template below
  2. Wait for Authorization: Our Denver-based team will respond within 2 business days with return instructions
  3. Package Your Items: Securely pack the items in their original packaging
  4. Ship Your Return: Send the package to our returns center at:
    Men’s Fashion Hub Returns
    6081 Jay Street
    Arvada, CO 80003
    United States

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.

Refund Process

Once your return is received and inspected (typically within 5 business days):

  • Refunds will be processed to your original payment method
  • Credit card/PayPal refunds typically appear within 3-5 business days after processing
  • You will receive email confirmation when your refund is issued

Note: Original shipping fees are non-refundable.

Exchange Process

For exchanges (size or color):

  1. Follow the same return process above
  2. Clearly indicate your desired replacement item in your return request
  3. We will ship your new item once the return is received
  4. Standard shipping rates apply for the new shipment

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Dear Men’s Fashion Hub Team,

I would like to request a return/exchange for the following item(s) from my order #[Your Order Number]:

Item Name: [Product Name]
SKU/Item Number: [If available]
Reason for Return: [Size Exchange/Color Change/Defective/Other]

For exchanges, please send:
New Size/Color: [Specify your preference]

Shipping Address for Return Label (if applicable):
[Your Full Name]
[Your Address]
[City, State/Province, Postal Code]
[Country]

Please confirm next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Phone Number – Optional]

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery at [email protected]
  • Include photos of the damage/defect
  • We will arrange for a free return and replacement

International Returns

For our international customers (excluding some Asian and remote regions):

  • Return shipping costs are the customer’s responsibility
  • Mark the package as “Returned Goods” to avoid customs fees
  • Original shipping fees and any import duties are non-refundable

For any questions about our returns policy, please contact our customer service team at [email protected].

At Men’s Fashion Hub, your satisfaction is as important to us as the perfect fit of our garments. We appreciate your business and strive to make every transaction as seamless as our finest silk ties.